Delivery information for orders at Wet Rooms Direct Ltd

Product specific delivery details are shown on each product page in the 'Delivery Details' tab. This give a better idea of the order to delivery time frame.

Free Delivery offer applies to UK mainland orders only. 

Next working day or 48 hr delivery offer relates to business days (Monday - Friday) and applies to orders received before the given time deadline shown on the product page.

You will be notified of the delivery in advance and are responsible for ensuring someone is available to receive the goods. If no one is present at the delivery address, the driver may leave the item in a safe place. Once the delivery is deemed secure, the responsibility for the parcel is yours.

Saturday delivery is sometimes available but our carriers charge a premium for this service. Ask for details if you require this.

Your order will be processed as soon as your payment has cleared. If there is a delay in your payment clearing, the order will not be dispatched until the payment clears. We will email or phone you to advise you of any such delays.

If there is a problem with our orders being delayed we will email or phone you to advise you of any such problems. 

Deliveries are made by a third party company and occasionally circumstances beyond our control result in deliveries not being made on the next working day. This is a very rare occurrence but we advise that Wet Rooms Direct cannot take responsibility for this but we work closely with our business partners to ensure that this rarely occurs.

Wet Rooms Direct cannot be held liable for any losses due to the unexpected late arrival of any goods ordered. In light of this, Tradesman should NOT be booked until goods are received and checked.

Please check all goods carefully on receipt and report FAULTY/DAMAGED GOODS as soon as possible. Please note faults or problems with any AKW branded products need to be reported in 3 days of delivery, others are 14 days, please contact us if you need clarification.

Please note : For deliveries to an address other than the payment cards registered address, it is your responsibility to ensure that there is someone available to sign for the delivery.

Contact us at :

Sales@WetRoomsDirect.net